Contact
Here you can find answers to our frequently asked questions, as well as tips and information on how to best care for your ceramics.
If you can't find what you're looking for, you can fill out the contact form below or call +45 42 94 56 99 Monday to Thursday 9 am - 2 pm. The phone is closed on Friday, Saturday and Sunday.
Contact us
Frequently Asked Questions
Unfortunately, we cannot provide a breakage guarantee on our ceramics.
You can pick up your items at the workshop store every weekday from 10 am to 3 pm. You can find us at Agtoftsvej 7C, 6400 Sønderborg.
Unfortunately we do not have space for a shop in the workshop. We refer the place to our many wonderful dealers. See dealer list here
Our local dealer in Sønderborg:
Lulo, Jernbanegade 46, 6400 Sønderborg. www.lulo.dk
We currently ship to most countries in Europe and the number of countries is continuously expanding.
Useful information
The delivery time is 1-3 business days for all ceramics that are ready to ship and 3-6 business days for all collection items that are not in stock.
For special orders of ceramics, e.g. Name flags, the delivery time is 4-10 business days.
It is possible to pick up goods from the workshop by appointment.
You can of course return your ceramics to us.
See return policy here
Nb Custommade / personalized ceramics such as name flags and special orders, e.g. specially made world flags to order, cannot be returned.
Sæt lidt elefantsnot eller dobbeltklæbende tape under dit keramik så modstår det bedre små skub, hundehale logren eller nysgerrige pilfingre.
Lertøjskeramik tåler ikke opvaskemaskine. Tør dit keramik af med en hård opvredet klud dyppet i lunken vand uden sæbe.